Credit Operations Officer

Job Description

• Examine loan disbursement transactions in the system to confirm that approved amounts, repayment schedules, terms, and conditions are consistent with the relevant authorization documents.
• Ensure all mandatory documentation, approvals, customer validations, and verification procedures are completed before releasing loan funds.
• Reconcile payments received through banking channels with the relevant customer accounts and outstanding loan records, ensuring transactions are correctly recorded.
• Maintain accurate and updated customer profiles and loan details within the credit management system.
• Check disbursement forms and supporting documents carefully to prevent processing mistakes, protect data accuracy, and reduce potential financial exposure.
• Track daily loan disbursement activities and highlight unusual transactions, incorrect entries, or discrepancies for further investigation.
• Work with branch staff and other departments to resolve missing information, obtain necessary corrections, and complete outstanding verification requirements.
• Coordinate with concerned teams to ensure loan payments are processed efficiently and within the required turnaround time.
• Prepare periodic reports covering disbursement activity, transaction records, payment reconciliations, and other operational information as assigned.

Job Details Experience

• Bachelor’s degree in Finance
• Previous hands-on experience in loan processing, lending operations, credit administration, financial services, or loan disbursement is required.
• Working knowledge of loan management procedures, credit systems, financial transactions, and basic account reconciliation.
• Effective written and verbal communication skills, particularly when coordinating with branch personnel and other internal departments.
• Well-organised and capable of handling time-sensitive financial transactions, managing competing priorities, and meeting strict deadlines.
• Responsible approach to handling confidential customer and financial information while following established procedures and controls.

About Company:
STYLO, We believe in innovation, excellence, and teamwork, offering a vibrant and fast-paced environment where talent is nurtured and growth is encouraged.Join us to be part of a brand that is shaping the future.